Privacy & cookies

This privacy policy sets out how "Ride the Alps" uses and protects any information that you give "Ride the Alps" when you use this website.

“Ride the Alps” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

“Ride the Alps” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st December 2008.

Should you provide information by which you can be identified when using this website, we will only use it in accordance with this privacy statement.

We are committed to ensuring that your information is secure.  To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.  We will not disclose your information to third parties without your permission.

Our website contains links to other websites, over which we have no control.  When you use these links to leave our site, we are not responsible for the privacy of any information which you may provide while visiting those sites.

We may change this policy from time to time by updating this page. You should check this page frequently to ensure that you are aware of any changes.

Cookies

Cookies are small text files which are served to your browser for your computer to store.  We use cookies to:

  • Improve your browsing experience (e.g. saving customisation settings)
  • Collect anonymous data to improve the website (e.g. device/browser usage, page visit routes)

Knowing how our users visit and use our website helps us to improve.  We do not use cookies for advertising purposes, or to pass user data to any other organisation or website.

The cookies used on this site are listed below.  If you do not wish these cookies to be tracked you can disable them in your browser, but there is a possibility that this may negatively affect your experience whilst using the website.

First party cookies

These are cookies that may be controlled and set by us on this domain, used to provide site functionality and optimisation.

Resolution

  • Set and used by Adaptive Images to serve appropriately sized images to your device

wordpress_test_cookie

  • Set and used by WordPress to test for cookie capability

comment_author, comment_author_email

  • Set and used by WordPress to remember a commenting user’s data

wp-settings, wp-settings-time

  • Set and used by WordPress to remember a logged-in user’s preferences

Third party cookies

These are cookies that may be controlled and set by external services or tools, used to enhance our site and provide usage information.

__utma, __utmb, __utmc, __utmv, __utmz

  • Set and used by Google Analytics to anonymously track user activity

NREUM, NRAGENT, JSESSIONID

  • Set and used by New Relic to anonymously track user activity

khcookie, NID, SNID and PREF

  • Set and used by Google Maps to provide interactive location maps

APISID, HSID, NID, PREF, SSID, SID, SAPISID

  • Set and used by Google Site Search to provide search functionality

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to: Ride the Alps Limited, 6 Holywell Lane, Leeds LS17 8HA.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Get in touch at [email protected]

If you prefer, you can call us 7 days a week between 8am to 8pm on +33(0)450 559248. For information on how to book, or to make an enquiry, please see our how to book guide.